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FAQ: FAQ

For ages 6 and under enroll your child in the class that fits their age and grade in school.

Kids in 1st grade+ need to be in Level 1 or 2.

If your child needs to move to level 3 your teacher will let you know!

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Yes, there is an annual registration fee that is due upon registration as well as every August (the beginning of the new Year).
Fee is: 
$35 individual 
$70 family

  • New Enrollments
    Initial Membership will be due and charged at the time of sign-ups. All subsequent automatic debits will be charged monthly on the 25th. The total cost of your membership is due before the first day of class. All members must have a credit card on file. If you wish to pay with other forms of payments prior to the due dates, you may do so and your card will not be charged. If you have not made any payments your card will be charged when we process our tuition. You will also be charged for any outstanding balance that you may have from previous months. Your spot in a class is only reserved if enrolled and are in good standing financially with our gym.
  • Tuition- How am I billed?
    Tuition rates at Tri Stars are based on 4 classes each month. The additional 5th week will be added to your tuition when applicable. Therefore your tuition rate and the amount charged on your card may or may not vary from one month to the other. . Your payment must be received by cash or check prior to the 20th or your credit card on file will be charged on the 25th plus a 4% processing fee. Enrollment is ongoing until you drop. You must drop prior to the 20th of the month in order not to be charged on the 25th through the parent portal. All members must have a credit card on file. If you wish to pay with other forms of payments prior to the 20th, you may do so and your card will not be charged. If you have not made any payments your card will be charged when we process our tuition. You will also be charged for any outstanding balance that you may have from previous months. Your spot in a class is only reserved if enrolled and are in good standing financially with our gym.
  • Do we charge a registration fee?
    Yes, we charge a $35 fee every time you sign up for classes and annually in August each year after that.
  • What are the refund and account credit policies?
    By enrolling at Tri Stars, you will be on an auto payment plan and will automatically be re-enrolled and charged every month. If you decide to cancel your membership, a 15 day written notice is required. If less than 15 days notice is given, a cancellation fee of half of the next month's tuition applies. Annual Registration Fees are not refundable. ALL refunds are processed within a week and given via a refund check regardless of your form of payment.
  • Credit Cards
    Everyone is required to have a credit card on file that is in good standing. If you wish to pay by other forms please make payments prior to the 20th of the month. If a payment is not received by the 20th your card on file will be charged for the tuition along with any outstanding balance. ALL CREDIT CARD CHARGES WILL INCURE A 4% PROCESSING FEE
  • Declined Payments/Returned Payments
    The fee for a declined credit card or ACH is $10. Please make sure you notify us before we run your card if your card has expired or can not accept any more charges, to avoid the decline fees. You can also update your card info in your parent portal app. Additionally, you must sign a new Auto Debit Form. Returned Check Fee is $35. You will not be allowed in the class until payment is made in full. You will not get any credit or make-ups for missed classes or be allowed to participate in any other sponsored activities, if you have a balance due.
  • Late Fees/Past Due Accounts
    Tuition is due on the 25th for the next month. $10 will be charged to all accounts not paid by the 1st of the month. Additional fees of $10 will be assessed on all accounts past due on the 10th and 20th of the month. Accounts that are more than 30 days past due will not be allowed in classes or activities until the account is brought current. You will not get any credit or make-ups for missed classes or be allowed to participate in any other sponsored activities, if you have a balance due.
  • Do I get a free class?
    well... if it's not for you then you owe us nothing. However, if you do decide you love it, then your tuition will start with your 1st class.
  • How do I make payments?
    You must have a credit card on file. You can pay by cash or check anytime before the 25th of the month. On the 25th your card will be charged plus a 4% processing fee.
  • When is tuition due?
    Tuition is due on the 25th of the month for the next month. For example October tuition is due September 25th.
  • If I enroll mid month will we be prorated? (Copy)
    Yes, all of our recreational classes are prorated!
  • What age should my child start gymnastics?
    Gymnastics can generally be enjoyed at any age. We recommend 3 years and up. Important to note is that the amount of actual gymnastics relates to the physical development of each child. Certain activities should not be done at younger age due to physical limitations of the musculoskeletal of the children. Gymnastics lessons at Tri Stars are tailored for exactly that reason to ensure safety of the children in their journey.
  • What should my child wear to class?
    Avoid any loose clothing, no strings clothes, no zippers, no buttons, no pockets etc. The best clothing for gymnastics is a gymnastics leotard. if you do not have one, please wear a tight T-shirt and tight leggings or shorts. PLEASE REMEMBER THAT YOUR CHILD WILL BE UPSIDE DOWN. PLEASE BE MINDFUL OF THIS AND NOT ALLOW FOR CLOTHING THAT WILL EXPOSE YOUR CHILD
  • We are new to gymnastics, what class should I enroll in?
    For ages 6 and under enroll your child in the class that fits their age and grade in school. Kids in 1st grade+ need to be in Level 1 or 2. If your child needs to move to level 3 your teacher will let you know! Tumbling & Team need to schedule an evaluation.
  • How do I make payments?
    You must have a credit card on file. You can pay by cash or check anytime before the 25th of the month at the front desk. On the 25th your card will be charged plus a 4% processing fee.
  • If I enroll mid month will we be prorated?
    Yes, all of our recreational classes are prorated!
  • How do I know when my child is ready to promote to the next level?
    The class instructors will notify you when your child is being promoted.
  • What is your drop policy?
    If you are on auto-pay, a TWO WEEK NOTICE is required.
  • Do you offer private lessons?
    Yes, we offer private lessons. Prices, fees, and schedules vary based on the selected coach. Please contact us at the gym to inquire.
  • If I enroll more than one child, do I get a discount?
    Yes, we offer multi-sibling discounts, and multi-class discounts.
  • Do you have open enrollment?
    Yes, we are a year-round program and you can enroll at anytime.
  • How do I become a member or enroll in a trial class?
    To register you can call, come by in person or create an account online.
  • What is your make-up policy?
    For every absence, we offer a make-up class. The class must be missed before a make-up can be scheduled and is only available for classes with openings. If Tri Stars cancels classes, we will offer a make-up day.
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